Remote Helpdesk

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Custom Net provide a fully managed helpdesk system that allows easy reporting of all faults. Customers can log a call by phone, email or by accessing our web based helpdesk system

Once a call is logged you will be notified by email every time the call is updated. You will be able to use the web based helpdesk system to monitor each stage of the call or look back over previous calls.

By using a fully managed helpdesk system we can provide instant updates to any support call and give you the flexibility you need when problems occur.